Team Leader Core Systems

About Health PartnersWe are South Australia's largest open health insurer, providing cover to over 90,000 people.  Being a member owned health fund means that we put members first and always do the right thing by them when it comes to their health protection and care.We are currently looking for a Team Leader Core Systems to join our ICT Team!About the roleThe Team Leader Core Systems will lead a driven team of System Support Analysts to make sure our core systems are functioning as we need them to and supporting our business needs. The role oversees the end to end system change processes to facilitate the required change as well as the day to day support of core systems. This is a lead analyst role working with external developers to deliver the required change or resolve support issues.This is a great opportunity to be involved in leading a team and providing insight into strategic and continuous improvement initiatives, while still being involved in the hands-on work!Key responsibilities:Working side by side with the team of System Support Analysts to make sure systems are operational able to be used effectively by staff.Effectively managing and leading the System Support Analyst team, providing direction on priorities and goals and offering advice on effective ways of working.Involvement in all stages of the systems development lifecycle, including the preparation of systems change requests, design approvals, unit testing and implementation.Making sure the team is compliant with the required procedures across the full systems development lifecycle and role-modelling this as their leader.Championing and providing support and assistance in system related change processes with stakeholders across the business.Coordinating and working with external suppliers as required.Reviewing and suggesting improvements for policies and procedures relating to core systems support and development.Participating in and supporting strategic or regulatory projects as required in delivering core system changes.About youTo be successful in the role you will have:Experience in business or systems analysis and stakeholder engagement.Experience working in a corporate application support and/or development environment.Experience in the Health Insurance or Health Services Industry (desirable).A people person and a natural team leader with collaboration and rapport building skills.The ability to think outside of the box and execute excellent problem-solving skills.Strong relationship management and stakeholder management skills.Experience in business or systems analysis and stakeholder engagement.Experience and exposure to a diverse range of technologies, including the Microsoft product suite.The ability to prioritise and work to meet tight deadlines.What’s on offer?Generous employee benefits including:Paid parental leaveAllowance on your private health insurance premiumDiscounted sunglassesFlexible and hybrid workingAccess to internal and external learningVolunteer days to work with our partner charitiesAccess to our Employee Assistance Program for you and your familyAccess to discounted gym memberships and wellbeing programs You must be an Australian citizen or permanent resident at the time of submitting your application, be able to provide two recent referees and hold a current satisfactory National Police Clearance (within 12 months) or be willing to obtain prior to commencement. Working with Health Partners means that you will be working with a diverse range of people who are committed to doing things Side by Side. Visit http://careers.healthpartners.com.au/ to find out more about life at Health Partners. Applications will be screened as they are received. Health Partners appreciates the time and effort it takes to prepare and submit your application with us which is why we are a Circle Back Initiative employer and are committed to reviewing and responding to every candidate.If this role isn’t quite right for you but you recognise how your skills, experience and energy can become part of our next success, check out our website for all current vacancies and where you can also register for our talent pool. AUD Adelaide 5000

Team Leader Core Systems

About Health Partners

We are South Australia's largest open health insurer, providing cover to over 90,000 people.  Being a member owned health fund means that we put members first and always do the right thing by them when it comes to their health protection and care.

We are currently looking for a Team Leader Core Systems to join our ICT Team!

About the role

The Team Leader Core Systems will lead a driven team of System Support Analysts to make sure our core systems are functioning as we need them to and supporting our business needs. The role oversees the end to end system change processes to facilitate the required change as well as the day to day support of core systems. This is a lead analyst role working with external developers to deliver the required change or resolve support issues.

This is a great opportunity to be involved in leading a team and providing insight into strategic and continuous improvement initiatives, while still being involved in the hands-on work!

Key responsibilities:

  • Working side by side with the team of System Support Analysts to make sure systems are operational able to be used effectively by staff.
  • Effectively managing and leading the System Support Analyst team, providing direction on priorities and goals and offering advice on effective ways of working.
  • Involvement in all stages of the systems development lifecycle, including the preparation of systems change requests, design approvals, unit testing and implementation.
  • Making sure the team is compliant with the required procedures across the full systems development lifecycle and role-modelling this as their leader.
  • Championing and providing support and assistance in system related change processes with stakeholders across the business.
  • Coordinating and working with external suppliers as required.
  • Reviewing and suggesting improvements for policies and procedures relating to core systems support and development.
  • Participating in and supporting strategic or regulatory projects as required in delivering core system changes.

About you

To be successful in the role you will have:

  • Experience in business or systems analysis and stakeholder engagement.
  • Experience working in a corporate application support and/or development environment.
  • Experience in the Health Insurance or Health Services Industry (desirable).
  • A people person and a natural team leader with collaboration and rapport building skills.
  • The ability to think outside of the box and execute excellent problem-solving skills.
  • Strong relationship management and stakeholder management skills.
  • Experience in business or systems analysis and stakeholder engagement.
  • Experience and exposure to a diverse range of technologies, including the Microsoft product suite.
  • The ability to prioritise and work to meet tight deadlines.

What’s on offer?

Generous employee benefits including:

  • Paid parental leave
  • Allowance on your private health insurance premium
  • Discounted sunglasses
  • Flexible and hybrid working
  • Access to internal and external learning
  • Volunteer days to work with our partner charities
  • Access to our Employee Assistance Program for you and your family
  • Access to discounted gym memberships and wellbeing programs

 

You must be an Australian citizen or permanent resident at the time of submitting your application, be able to provide two recent referees and hold a current satisfactory National Police Clearance (within 12 months) or be willing to obtain prior to commencement. 

Working with Health Partners means that you will be working with a diverse range of people who are committed to doing things Side by Side. 

Visit http://careers.healthpartners.com.au/ to find out more about life at Health Partners. 

Applications will be screened as they are received. 

Health Partners appreciates the time and effort it takes to prepare and submit your application with us which is why we are a Circle Back Initiative employer and are committed to reviewing and responding to every candidate.

If this role isn’t quite right for you but you recognise how your skills, experience and energy can become part of our next success, check out our website for all current vacancies and where you can also register for our talent pool.

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