About usHealth Partners is South Australia's largest open health insurer, providing cover to over 90,000 people. Being not-for- profit means that we put members first and always do the right thing for them when it comes to their health protection and care.Health Partners Dental has over 30 surgeries across three locations within the Adelaide metropolitan area, making us the largest privately owned and operated dental practice in South Australia providing the highest standard of dental care and treatment options.We have a great opportunity for a customer service expert to our join Dental Service Centre based in our Adelaide office. Our Dental Service Centre is open 8am until 8pm, Monday â Friday and 8:30am until 12:30pm on Saturdays.About the roleReporting to Senior Dental Call Centre Operator, this position is responsible for taking all dental related calls, scheduling appointments for all Health Partners Dental practices, managing the cancellation list and responding to general patient enquiries while demonstrating high standards of service. This a full-time position, working across a fortnightly roster which will include some afternoon shifts.Our employees benefit from modern and state of the art dental facilities, generous employee incentives and supported internal and external training and development initiatives.About youIf you have a passion for dental but find more enjoyment in the administrative and customer service side of things, this is the right position for you! The ideal candidate will have experience within the dental industry and have a passion for delivering high quality customer service, have excellent communication skills and possess sound administrative skills and attention to detail. Experience in a call centre will be highly desirable.Working with Health Partners means that you will be working with a diverse range of people who are committed to doing things The Right Way. Visit http://careers.healthpartners.com.au/ to find out more about life at Health Partners.Please note all employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.Applications will be screened as they are received. AUDAdelaide
