About usHealth Partners is South Australia's largest open health insurer providing cover to over 90,000 people. Being not-for-profit means that we put our members first and always do the right thing for them when it comes to their health protection and care. Our genuine relationship with members is reflected in our Canstar award for having Australia's Most Satisfied Customers.We now have an excellent opportunity for an experienced Business Analyst to join our team.About the roleReporting to the Change Manager, you will work across the business to perform analysis activities to deliver enhanced customer and business outcomes across a range of customer platforms including our app and Member portal. This position is pivotal to the success of strategic change and improvement initiatives across our business.Key responsibilities:Elicit, gather and validate requirements through interviews, workshops, process mapping and policy and procedure review.Support the delivery of projects including the generation of user stories and business requirements, user testing, BPR and post implementation reviews.Analyse data and provide insights to inform and facilitate key decisions and change opportunities.Facilitate and deliver analysis outputs including As-Is/To-Be process maps, business requirements, solution outlines, functional specifications and report specifications to ensure stakeholder needs are met for projects and business improvement initiatives.Create and maintain traceability between business requirements and the implemented solution throughout the project lifecycle.Liaise with diverse stakeholders to understand and document business needs, identify impacts and opportunities for process re-engineering/improvements.Assist business owners to identify and analyse complex problems, prepare business cases and undertake options and cost/benefit analysis recommending for solutions and RFQ’s for project funding.Support and/or manage the delivery of change management activities for various projects and initiatives.About youWith at least five years+ experience specialising in business process and analysis, you will possess excellent interpersonal and stakeholder management skills, be innovative in your approach and self-motivated to work under broad direction.Able to translate complex information to diverse audiences in an easily interpretable way, you will thrive in a changing, complex work environment whilst managing competing priorities.IIBA certification or similar (Lean, Six Sigma) would be great but not essential and an understanding of change and project management and software development lifecycles would be highly desirable.Working with Health Partners means that you will be working with a diverse range of people who are committed to doing things The Right Way. Visit http://careers.healthpartners.com.au/ to find out more about life at Health Partners.Applications will be screened as they are received.You must be an Australian citizen or permanent resident at the time of submitting your application to be considered for this role. AUDAdelaide
