About usHealth Partners has been caring for South Australians for over 80 years. We are a not for profit health insurance fund who pride ourselves on doing health insurance right.We now have two great opportunities available within our Member Care team, both on a full time basis, one permanent and one on contract until April 2021 with potential to be permanent. About the roleOur Member Care Consultants engage with our members regarding their private health insurance across various channels to provide an exceptional member experience every time. You will be providing information on our products and services, processing membership payments and providing first call resolution on member queries in an empathetic and professional manner. About youPrevious call centre experience would be great as will your commitment and passion for customer service. With excellent communication (written and verbal) and listening skills, you will be able to build rapport easily with a diverse range of people whilst using your strong problem solving skills. High attention to detail is critical as is your database and keyboard skills.Health Partners is committed to creating a great employee experience that supports your career and professional development so you can deliver on your potential. Full training and coaching will be provided to the successful candidate. The position is available on a rotating roster from 8am-8pm Monday to Friday and 9am-1pm alternate Saturdays with the opportunity to work from home.We are looking to fill this role ASAP with applications closing Friday 18 September 2020 and will be screened as they are received.You must be an Australian citizen or permanent resident at the time of submitting your application to be considered for this role and be able to provide two current reference checks. Applications are only accepted through our career page (http://careers.healthpartners.com.au/) Please click on 'Apply' to submit your application. AUDAdelaide5000
